Privacy and Data Processing Policy – Vol Montgolfière Marrakech

1. Our Commitment to Privacy

We are committed to protecting the personal information of our customers and visitors. This privacy policy details the types of data we collect, how we use it, and the rights available to you.

Data Collected During Booking and Browsing

• Order Data (Transactional):

  • Nature: Last Name, First Name, Email address, Phone number, Booking details (date, chosen package), Payment information (managed securely by [Payment provider name: Stripe, CMI, etc.]).

  • Purpose: Booking management, flight confirmation, billing, logistical transfers.

• Browsing Data (Informational):

  • Nature: IP address, browser used, pages visited, time spent on the site.

  • Purpose: Audience measurement (Google Analytics), user experience improvement, SEO analysis.

3. Use of Cookies

• Definition: Cookies are small files stored on your device.

• Types of Cookies Used: Necessary (site operation), Statistics (traffic analysis), Marketing (targeted advertising).

• Management: Users are informed about the use of cookies and must be able to consent to or refuse them (mandatory consent banner if GDPR targeting applies).

4. Security of Your Personal Data

We implement technical and organizational security measures (SSL encryption, restricted access) to protect your data against unauthorized access, disclosure, or modification.

5. Your Rights (Law 09-08 / GDPR)

As a user, you notably have the right to access, rectify, delete (right to be forgotten), and object to the processing of your data.

• To exercise your rights: Please contact us by email at contact@vol-montgolfiere-marrakech.com